Nurdin, Riani, Department of Industry Engineering, Sekolah Tinggi Teknologi Adisutjipto, Jalan Janti Blok. R, Lanud Adisutjipto, Karang Janbe, Daerah Istimewa Yogyakarta 55198, Indonesia

• Vol 1, No 1: (Dec, 2019) - Articles
  The Development of a Model for Complaint Delivery on Aviation Industry in Indonesia Based on SMS Gateway to Promote Flight Safety
  Abstract  8-15|download pdf

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